You focus on the vision.
I handle the rest.
Virtual Operations
Director
For established founders who are ready to stop being the bottleneck in their own business, whether you've got a team, a handful of subcontractors, or you're running it all yourself.
I run the operational side of your business, with you, not without you.
Somebody has to run this properly.
It doesn't have to be you anymore.
You do not need someone to tell you what needs to change. You need someone to come in and actually take some of this off your plate.
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You're excited about the business. You can see where it needs to go. But you're so deep in the day to day that the visionary version of you barely gets a look in.
You're not just carrying the work. You're carrying the systems, the communication, the decisions nobody else can make and the operational weight of a business that has grown faster than any structure holding it together, whether that structure is you and a spreadsheet, you and a bench of subcontractors, or you and a small team. And you're tired. Properly tired.
You wake up on a Monday morning and the first feeling is dread. Not because you don't love what you do. You do.
You have built something real..
You don't need someone to tell you what needs to change. You need someone to come in and run with it.
You bring the vision. I make it operationally happen, the thinking and the doing, both at once.
Before anything changes, I look at your business commercially: where the real gaps are, what's costing you time or money and what actually needs to happen next. Then I roll my sleeves up and build it, connecting your systems, tightening your client journey and creating the operational structure your business needs to grow without it all landing back on you.
I work alongside whoever is involved in running your business, an in-house team, a bench of subcontractors, or nobody but you, keeping it all aligned and accountable. I become the person decisions land on when something needs direction, clarity or a call made, so that person isn't always you.
This isn't about delegating tasks. This is having someone who sits between you and delivery, holds the operational overview end to end and makes sure the right things are happening for the right clients without it routing back through you. If you're running this alone, I'm not managing your team, I am the operational layer your business has been missing.
You focus on the vision, the sales and the delivery that only you can do. I handle the rest.
What is a Virtual Operations Director?
What is a Virtual Operations Director?
This is For You If:
You're the one holding it all together, whether that's a small team, a bench of subcontractors, or just you.
You're close to burnout and you know it.
You want proper foundations built, not patched together and hoped for the best.
You want someone who takes ownership and rolls their sleeves up, not just advises from a distance.
You're done holding it all together on your own.
This is not for you if...
You're in your first year of business and still finding your feet.
You're looking for advice rather than someone to take ownership and do the work.
You want a quick fix rather than something built to last.
You're not ready to trust someone else with the operational running of your business.
You wake up on a Monday morning clear and focused. You know what you need to do that day because the noise has gone.
Whoever's involved, your team, your subcontractors, or just the two of us, everyone knows exactly what's happening and why, without everything routing back through you.
Your systems work. Your client journey is seamless. Your onboarding is automated and consistent.
You have the time, the headspace and the foundations to actually grow the business rather than just keep it running.
You're not the bottleneck anymore.
What changes...
How does this all work?
01
Fill in the enquiry form and I will review it. If it feels like a good fit, I will send you a link to book a call so we can have a proper conversation.
ENQUIRE
STEP 01
02
We will talk through you business, the team, where things are and what Partner level support would actually look like for you.
DISCOVERY CALL
STEP 02
03
You receive a detailed proposal covering everything around the monthly retainer support. Once approved & your contract is signed we move forward.
PROPOSAL & CONTRACT
STEP 03
04
You will complete an in-depth onboarding form covering your business, team structure, contractors, systems & current pain points. I will review this before we meet.
ONBOARDING
STEP 04
05
We map out the priorities, the phasing and exactly how we are going to work together.
KICK OFF STRATEGY CALL
STEP 05
06
Phased, prioritised and built to last. A partnership that grows with you and the business.
WE GET TO WORK
STEP 06
My clients love
the way my brain works!
Working with Katie has been the single best investment in my business.
Her organisational genisu is literally making me more money. my clients are having even more value because I get to be in front of them knowing everything that needs to happen to support me is happening seamlessly. My life has changed and it is magic how I have more clients than ever and at the same time less stress and more time. Couldn't love her more.
Why work with me?
I have spent over a decade working inside established businesses, building the operational structures that let founders stop being the answer to every question and start being the visionary their business needs.
I do not manage from a distance. I get into the detail, work with your team and hold the operational overview so you do not have to.
This is the most embedded level of support I offer. it is also the one that changes things the most, for the better.
£2,500pm. Six month minimum commitment.
Your investment includes the full onboarding process, kick off strategy call, phased strategy and implementation plan, and ongoing monthly support, strategic and hands-on, for you and for whoever else is involved in running your business, throughout our time together.
Investment
